Privacy Policy

Our mission is to serve both medical professionals and members of the community:

Effective Date: June 15, 2025
Last Updated: June 15, 2025

Changing Community Care ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our services, or interact with us in any manner.

By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Personal Identifiers: Name, address, email address, phone number, date of birth.
Billing Information: Credit/debit card details, billing address, payment history.
Service Information: Class registration details (CPR, BLS, ACLS, First Aid, AED, Babysitting classes), certification information, scheduling preferences.
Health Information (if applicable): Any health information shared to accommodate special needs during training.
Device and Usage Information: IP address, browser type, operating system, access times, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

Register you for classes and process payments.
Maintain accurate certification records.
Communicate class reminders, updates, or changes.
Respond to your inquiries or customer service requests.
Comply with certification organizations and regulatory bodies.
Improve our services, website functionality, and customer experience.
Maintain legal and regulatory compliance.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Certification Bodies: Such as American Heart Association or American Red Cross for certification processing.
Service Providers: Third-party vendors assisting in payment processing, email communications, scheduling, or web hosting.
Legal Authorities: If required by law, legal proceedings, or to protect our legal rights.

All third parties are obligated to keep your information secure and confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You may request to:

Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Withdraw consent for data processing where applicable.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Changing Community Care
Baton Rouge, LA 70809
Email: tangela@changingcommunitycare.com
Phone: 985-402-1808